Care sector marketplace · 2023
HRWorkHub
A two-sided marketplace matching caregivers with employers, with everything that implies about permissions.
The problem
Two groups of users who need to find each other but must see completely different things, with a booking relationship in between. Marketplaces are mostly a permissions problem wearing a matchmaking costume.
The approach
Permissions before features
Roles and what each can see, do and edit defined at the start. Retrofitting access control onto a built marketplace is close to a rewrite.
Profiles that support a decision
Caregiver profiles structured around what an employer actually needs to know before booking, rather than a free-text bio.
Scheduling and events
Availability, bookings and an events module with role-based creation and deletion.
What shipped
- Live marketplace serving both caregivers and employers
- Role-based access control across profiles, scheduling and events
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