Service
Shopify ERP and system integration
The layer between your store and the system your business actually runs on. Unglamorous, high-stakes work: when a sync silently fails, someone oversells stock they don't have.
When this is the right call
Signs you need this
Someone is re-typing orders
A person copies orders from Shopify into the ERP every morning. It works until they're on leave, and it never scales.
Stock numbers disagree
The store says four in stock, the warehouse says none. Every mismatch is either a refund or a lost sale.
A previous integration is a black box
Something syncs, nobody knows how, and it breaks quietly. Rebuilding with logging and retries is usually cheaper than debugging it.
Scope
What's included
- Middleware between Shopify and Dynamics NAV, Business Central, Tally, SAP or a custom ERP
- Product, price, inventory, order, customer and invoice sync
- Field mapping and transformation, including XML and flat-file formats
- Idempotent writes and retry queues, so a failed call doesn't duplicate an order
- Logging, alerting and a dashboard showing what synced and what didn't
- Deployment to AWS EC2, DigitalOcean or your own servers, with CI/CD
- Runbook documentation for whoever operates it after handover
How it runs
Map the data before writing code
Which system owns each field, what happens on conflict, and what a failure should do. Written down and agreed, because this is where integrations go wrong.
One direction at a time
Products down to the store first, then inventory, then orders back up. Each flow proven in a sandbox before the next is started.
Assume it will fail
Networks drop and APIs rate-limit. Every write is retryable and idempotent, and every failure raises an alert instead of disappearing into a log file.
Tools
Stacks we deliver this in
Questions
Things people ask first
Which ERPs have you integrated with Shopify?
Microsoft Dynamics NAV via XML middleware, deployed to EC2 in Sydney for an Australian manufacturer. The same pattern applies to Business Central, Tally and most systems that expose an API or a file drop.
What if my ERP has no API?
Plenty don't. The usual route is a file-based exchange — CSV or XML dropped to SFTP on a schedule — with the middleware handling parsing, validation and reconciliation. It's less elegant than an API and works reliably.
How do you handle a sync that fails at 3am?
Failed jobs go to a retry queue with backoff. If retries exhaust, an alert fires with the payload and the error. Nothing fails silently, and no partial write leaves the two systems disagreeing.
Need shopify erp integration?
Tell us what you're trying to build and what's in the way. If it's a fit we'll come back with a scope and a price; if it isn't, we'll say so.
Email us